Legal Policies 

In what follows, “you” are the person receiving the services of, and a “visitor” to, the website provided by Greenboks Education (or “us” or “we”). The “website” refers to the pages found within the www.greenboks-education.com domain name. Because we are lawyers and experienced business people, we understand the legal and practical issues involved in running the website and the part of our business that is conducted online. What follows below are our main “legal policies”, which we are required by various laws to publish and make available to you and the wider public. We encourage you to read these carefully. To help with this as much as possible, we have tried to keep the legal language (or “legalese”) to a bare minimum so that you can better understand your position and how we, for instance, protect your rights, your information and your identity. Naturally, the following also details various forms of protection for us. The overriding idea is to operate according to a fair set of rights and obligations.

If there are any aspects with which you require further explanation, simply contact us.

Our policies can be broadly classified as follows:

1.    Our terms and conditions: the relationship we have with you
2.    Our ownership rights: the things in our site and in our documents
3.    Your information: how we protect your data and identity   

 

1. Our terms and conditions

General
The purpose here is to outline the rights and obligations that you and we share when we enter into an “agreement” with each other. The agreement relates to the services we provide in our capacity as Greenboks Education.
For our part, we agree to provide services to you as requested; for your part, you agree to pay for services provided. Both parties (you and us) enter relations in good faith, both parties agree to act in a fair and reasonable manner, and both parties shall as far as possible act according to the instructions and arrangements agreed.
For any activity relating to our STUDY IN DENMARK or Business Proofreading content and services, as well as any courses provided, the legal relations to apply will be established separately. Unless otherwise stated, these other legal relations are not affected by the legal information stated on this website.

E-mailing and contact with you direct
“Our terms and conditions” outlined here will be added to by e-mail messages between you and us, and possibly oral conversations. While oral agreements are usually valid in law, it is best for the integrity of the agreement if there is a written record of what was agreed; of what was said. Thus, in our e-mails with you we will relate our services to things like price, delivery, level of service, and any other relevant conditions. This may often involve an attached .pdf. E-mails and .pdfs are part of the agreement between both parties.

Together with these written pages, our communications with you will form the basis of the offer, acceptance and conclusion of the terms and conditions of our agreement. You agree to read any such materials carefully and contact us if you do not understand what we have written or said to you.

All of this means that our agreement with you is made up of these pages you are currently reading, plus the details we agree to with you directly. We also rely on the usual trade usage for the provision on online services.

Complaints, etc.
If you feel there are grounds for complaint relating to the services and products you receive from us, you must do so in writing within 28 days after receipt of said service or product. It is best to do this via e-mail. This time limit and format means we are able to respond quickly to your concerns.
You should title your e-mail “Complaint”.  
Upon receiving such a written complaint, we will then contact you as soon as possible to acknowledge your complaint and to work out how to proceed.

Scope of our services and products
We guarantee the integrity and quality of our services and products. Thus, while we will provide the best level of service we can and no doubt this will enhance the activity in hand, the service or product we provide does not guarantee a certain grade, an interview, employment following a job application, and so on.
In legalese, this means that Greenboks Education assumes no liability towards you for such subsequent events. We are not, in any event, liable for any indirect or consequential losses that flow from your use of such services or products, including loss on reputation and any operations, profits, or job opportunities to you or any third party. This limitation of our liability also covers any additional expenses you have for re-taking or re-submitting papers and exams, etc. that you have taken.

Reservations for any typographical errors, etc
We makes reservations for typographical errors and picture errors, sold-out situations, changes in value added tax and duty rates, and late or defective delivery due to force majeure events or any unforeseen instances.

Invalidity
Should any part of the agreement be deemed unlawful and invalid and thus not enforceable, this will not affect the validity and enforcement of the remainder of the agreement.

Applicable law
Unless determined in mandatory legal provisions, all purchases and disputes in connection with the agreement, including complaints, are subject to Danish law.
All efforts will be made to resolve any conflict in an amicable manner, such as the use of mediation.
However, in the event of any legal action, this is to be filed at the venue of Greenboks Education and subject to Danish Law.

Information about Greenboks Education (part of “Greenboks I/S”)
CVR-nr. (Registration no.): 32 18 48 39
Troeborgvej 24, 3th.
8200 Aarhus
Denmark
E-mail: info@greenboks-education.com

2. Our ownership rights

We own various intellectual property rights connected to the set-up, design and content of the website, including wording and imagery. These rights include copyright (see below) and various trading rights, such as use of the Greenboks Education name, logo and brand.
Certain other content on our website is the property of third parties with whom we have cooperated.   
 

It is in all our interests that you make contact with us should you wish to use any of the material found on this website for purposes beyond the paid for services and products we provide to you.
 

We own the moral and economic rights to any copyright subsisting in or connected with the work we do. This extends to reviews and documents provided to you. By purchasing services from Greenboks Education, you are of course entitled to use this in the way intended.
 

If you wish to publish, i.e. make public, any of our work or work we have been involved with, you must obtain our prior written consent. Otherwise, you may be in breach of laws regulating the use of intellectual property and/or “Our terms and conditions”.

- Copyright statement
This website and its content and the material we create to order is protected as the copyright of Greenboks I/S (© 2009 Greenboks I/S. All rights reserved).
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

• You may print or download to a local hard disk extracts for your personal and non-commercial use only.
• You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system. This applies both to material freely available on the site and materials purchased.

3. Your Information
In all cases, Greenboks Education will do its utmost to ensure that your information is collected, processed, used and stored, etc. in accordance both with prevailing data protection law and ethical standards of behaviour.

3.1 Your Privacy
- Data Collection
We only collect identifiable personal data or information that is specifically and voluntarily provided by a visitor to our website.
This data may include the name, title, office address, office e-mail address and telephone number of a visitor. Such data may be needed in order to register for certain areas of the website or become known in contacting us for further information.
Visitors are also able to send e-mails to us through the website. Naturally, their messages will contain the user’s screen name and e-mail address, as well as any additional information the user may wish to include in the message.
This data will also become known to us where you order Greenboks products and submit your documents for review.
 

- Use of Data
When you or a visitor provide personal data to us, we use it solely for the purposes for which it was provided to us as stated at the point of collection (or as is obvious from the context of collection).
Our website does not collect or compile personally identifying information for dissemination or sale to outside parties for consumer marketing purposes, or host mailings on behalf of third parties.
We do not usually seek any sensitive personal data through this website. Sensitive personal data includes data relating to race or ethnic origin; political opinions; religious or other similar beliefs; physical or mental health; sexual life or criminal record; and financial data.
If you choose to submit sensitive personal data for any reason we will obtain your explicit consent to the collection and use of such data.
 

- Disclosure to Third Parties
Our policy is not to share personally identifiable information with any third parties, unless required by law, or unless explicitly requested by a visitor or otherwise as set out in this section. We recognise that your information is valuable, and we take all reasonable measures to protect your information while it is in our care.
Personal data which has been submitted to us may be disclosed to other member companies within the Greenboks family of firms, but only where this is necessary to meet the purpose for which the visitor has submitted the information. By submitting personal data to this site, the visitor is providing explicit consent to the transfer of such data for the fulfilment of their voluntary requests.
 

3.2 Your Confidentiality
Information received from you in connection with a service we provide, such as a review of a thesis or an edit of a CV, shall be treated as STRICTLY CONFIDENTIAL.

Any such documents shall at no time be passed on to any third party without your prior written approval.

We reserve the right to provide a description of the type of work we have done for you even without your prior permission. In such cases we will not refer to you by name or any other identifying information. We may however contact you to gain such permission. This will be done prior to revealing personal data, such as your name.
 

3.3 Online Security
We have in place generally accepted standards of technological security for the purpose of protecting information provided by visitors from misuse, loss, or corruption by third parties. Only authorized personnel have access to personally identifiable information submitted through the Greenboks Education website. As mentioned in section 3.2, we maintain the confidentiality of any such sensitive data.
 

3.4 Other
These legal policies stated also apply to any and all agents, affiliates, and related entities of Greenboks Education that may receive such information from Greenboks Education.
 

All visitors, however, should be aware that our website may contain links to other sites that are not governed by this or any other such legal statements.